Reginox internet salesConsumers are increasingly purchasing products on the internet. So it is only logical that Reginox products are also available for sale on the internet. Reginox does not deliver direct to internet stores, but only to carefully selected dealers. There is a possibility that some of these dealers also resell our products on the internet. Only a few of these dealers are members of the Reginox selected sales point network.
What is the service and warranty status for internet sales?The General Terms & Conditions of Sale, which apply to Reginox and its sales points, stipulate clear agreements on quality, service and warranty. The Reginox sales point is always your point of contact in the event of unforeseen problems or complaints. Your supplier is also legally obliged to provide you with service and a warranty. If the sales point is unable to resolve the problem then contact will be made with Reginox. The sales point and Reginox will then decide on the quickest way to resolve the problem.
Installation by a kitchen fitter compulsoryMany internet sellers are unable to guarantee similar service and warranty, simply because they have failed to make the appropriate agreements with Reginox. They only deliver the product. A manufacturer’s guarantee is insufficient and Reginox cannot guarantee any of its sink units that are sold on the internet. Submitting a claim solely on the basis of a manufacturer’s guarantee is insufficient, as service and warranty is primarily a matter between the consumer and supplier. The installation of a sink unit, bathroom unit, tap or worktop is a specialist job and should therefore be carried out by a qualified kitchen fitter. This condition also applies to the warranty for your Reginox product. All Reginox sales points offer this in-house expertise and can provide you with an outstanding service.
Check the General Terms and Conditions of SalePlease be aware that you will not lose your right to warranty and service agreements in exchange for a discount. In some cases, internet stores act as an extended kitchen specialist where service is well organized. However, in other cases products are offered for sale by internet companies who are not specialists in sink units, bathroom units, taps and worktops. Trustworthy internet companies offer properly arranged service and warranties. These can often be found in the General Terms and Conditions of Sale on the seller’s website. Therefore, you should check the website to make sure that the internet company provides clear service and warranty information. If you are in any doubt, please send our company an email requesting the terms and conditions.
Reginox only sells service products on this website, such as stainless steel sieves, chopping boards, wire baskets, waste containers and cleaning agents for stainless steel and plastic products.